Who we are

ClinicalAcademy provides digital educational resources at clinicalacademy.store. For questions or requests about your information, contact batvoxmedia@gmail.com.

This policy describes information handled for our website, orders and support. Dodo Payments also processes information under its own Privacy Policy when you use its checkout and delivery services.

Information involved

• Orders: name, email address, product selected, order reference, transaction status and billing details made available to us by Dodo.
• Support: information you choose to send, such as your message, purchase reference and technical details needed to resolve an issue.
• Website operation: IP address, browser and device information, requested pages and security or server logs processed by our hosting and infrastructure providers.

Card details are entered through the payment provider. We do not ask you to email full card numbers, security codes or passwords. Please do not send identifiable patient information.

Why information is used

Information is used to complete and deliver orders, resolve access and billing issues, respond to enquiries, maintain purchase records, prevent misuse and meet legal obligations.

Where a legal basis is required, processing may be necessary to perform a purchase contract, comply with legal obligations, or pursue legitimate interests in running and securing the service. Where consent is required, it must be obtained and can be withdrawn.

Service providers & international processing

Dodo Payments handles checkout, payments and digital delivery. Website hosting, email and infrastructure services support website availability, checkout requests and customer communication. Relevant information may also be disclosed where required by law or to protect legal rights.

Providers may process information outside your country. Applicable protections and safeguards depend on the service and the law. The website also loads fonts from Google Fonts, which requires your browser to contact Google and transmit connection information such as your IP address.

Cookies & similar technologies

Website, security and checkout services may use cookies or similar storage to operate their features. You can control cookies through your browser, although restricting them may affect checkout or sign-in functions.

Any optional analytics or advertising tracking must be disclosed and, where required, offered with an appropriate consent choice before activation. The policy will be updated when the site’s tracking setup changes.

Retention & security

Order and related records are retained for the period needed to supply purchases, resolve issues, and meet applicable accounting, tax and legal requirements. Support messages and technical records are kept only as needed for their purpose, subject to applicable obligations.

Appropriate safeguards should be used to protect information. No online service can promise absolute security, so avoid sending unnecessary sensitive details.

Your choices & rights

Depending on your location and applicable law, you may be entitled to access, correct or delete information, obtain a copy, object to certain uses, restrict processing, or withdraw consent. Some records may need to be retained for legal obligations or ongoing disputes.

Send requests to batvoxmedia@gmail.com. We may ask for information reasonably needed to verify your identity. For information controlled directly by Dodo, its privacy policy provides the relevant contact and request process. You may also complain to the appropriate data-protection authority.

Children & policy updates

The resources are intended for medical learners and professionals and are not directed to children under 13. If you believe a child has supplied information without appropriate authorisation, please contact us.

We may update this policy as our services change. The date above identifies the latest version; material changes will be communicated where required.